Terms & Conditions

These terms govern your use of our website, and CARDONE CAPITAL reserves the right to update or replace the Terms without notice. If you continue to use the website after changes, it indicates your acceptance of the new Terms.

Intended Use of Website

CARDONE CAPITAL is not a broker-dealer or placement agent and does not offer, broker, advise, or transact in securities regulated by the SEC. We do not provide personal financial advice or guarantee success.

CARDONE CAPITAL is not a personal financial advisor and does not provide personal financial advice, loans, credit, banking, or legal services. CARDONE CAPITAL does not guarantee any results to users of the website. All users are responsible for their own decisions.

User Registration

If you accept the Terms on behalf of an organization, you confirm that you are authorized to do so. Only real persons aged 18 or above may register for an account. All information provided must be truthful and accurate.

Only real persons at or above the age of 18 may register for an account. Registering for an account on the website creates no commitment to make an investment. Your registration and the use of any third-party site is subject to their terms and conditions. CARDONE CAPITAL is not responsible for any harm resulting from the use of those sites. CARDONE CAPITAL may reject any registration application that fails to meet validation requirements or otherwise does not meet our standards.

Data Deletion Policy

While Escape The Room Group does not automatically delete user data, we respect user privacy and provide the option to request the deletion of their personal data. The data we collect includes personal information (such as name, email, and contact details), usage data (such as device information, app interactions, preferences), and location data (for certain services). This data is used for purposes such as improving services, enhancing user experience, providing personalized content, processing bookings, and fulfilling operational requirements like compliance with legal, regulatory, and financial obligations. We may also use the data for marketing, communication purposes, and other legitimate business interests, such as improving customer interaction and offering personalized promotions and discounts. If you would like to request the deletion of your personal data, please contact us through the ‘Contact Us’ tab. Upon receiving such a request, we will process it in accordance with applicable laws and our internal policies. Please note that certain data may be retained for legal, regulatory, or operational purposes, such as financial records, audit purposes, and compliance with legal requirements. This Privacy Policy is publicly available and easily accessible through our website and app. Additionally, we will notify you of any significant changes to our Privacy Policy and provide a clear path to manage or request data deletions in a timely manner.

Registered Account Obligations

The registered user is the only person allowed to use the account. You are responsible for maintaining the confidentiality of your username and password.

Content Use Limitations

Your use of the website’s Content may only be for lawful purposes. Misuse or unauthorized use of the website and its Content may result in termination of your account.

Prospective Investor Accounts

Any person or entity considering an investment with a Company on the website does so at their own risk. All investments carry the risk of loss, and you should seek professional advice. All investment carries risk, and CARDONE CAPITAL does not guarantee any specific outcomes. You are encouraged to perform your own due diligence and seek professional advice. You are solely responsible for your investment decisions and the accuracy of the information you provide during registration and engagement with the website.

Privacy Policy

Your use of the website is also governed by our Privacy Policy, which may be updated without notice. Continued use of the website indicates your acceptance of the updated policy.

Cookie's Policy

Your use of the website is subject to our Cookie’s Policy, which governs how we use cookies to improve your experience. Continued use of the website indicates your acceptance of this policy.

Refund Policy

We understand that circumstances may change, and we want to ensure your satisfaction with our services. Refunds are available only for bookings that are cancelled at least 10 minutes before the scheduled game start time. To be eligible for a refund, you must cancel your booking through our website or by contacting our customer service team at least 10 minutes prior to your game’s scheduled start time. Please note that no refunds will be issued for cancellations made less than 10 minutes before the game start time, during the game, or after the game has started, as we are unable to fill the slot at such short notice. Refunds will be processed using the same payment method used for the original booking. Processing times for refunds may vary depending on your payment provider, typically taking 5-10 business days to appear in your account.

Cancellation Policy

We strive to make the cancellation process as simple and convenient as possible for our customers. You can cancel your booking easily through our website by accessing your booking details in your account section, or by contacting our customer service team directly via phone. When cancelling through our website, simply navigate to your booking history, select the booking you wish to cancel, and follow the cancellation prompts. For phone cancellations, please have your booking reference number ready to expedite the process. We recommend cancelling as early as possible to allow other customers the opportunity to book the time slot. Please note that cancellations made less than 10 minutes before the scheduled game start time may not be eligible for a refund, as outlined in our Refund Policy. Our customer service team is available to assist you with any questions or concerns regarding cancellations.